Complaints Policy

This procedure applies to complaints about the journal, its staff, editorial board or publisher, the policies, procedures, or actions of the Multidisciplinary Publishing Institute Pakistan editorial staff. We welcome complaints as they provide an opportunity for improvement, and we will provide quick and constructive response. Ideally, the complaint should be addressed to the person whom it concerns. If this person is unavailable for any reason or not able to resolve the complaint, please e-mail your complaint at with clear identification of the complaint nature and source of address. We presume that complaints should be based on failure of process (severe misjudgment, long delay or a rude response), not a simple disagreement with editorial decisions. Multidisciplinary Publishing Institute Pakistan addresses following complaints:

  • Authorship Complaints
  • Plagiarism Complaints
  • Multiple, Duplicate, Concurrent Publication/Simultaneous Submission
  • Research Results Misappropriation and Data Fabrication
  • Allegations of research errors and fraud
  • Research Standards Violations
  • Undisclosed Conflicts of Interest
  • Reviewer Bias or Competitive Harmful acts by Reviewers


Complaints Handling Policy
If the Publisher receives a complaint that any contribution to the Journal infringes intellectual property rights or contains material inaccuracies, libelous materials or otherwise unlawful materials, we will investigate the complaint. Investigation may include a request that the parties involved substantiate their claims. The Publisher will determine whether to remove the allegedly wrongful material. If the complaint lacks sufficient foundation, the material will not be removed. Complaint investigations and decisions will be documented. Our goal is to ensure the highest quality of our journals; however, we accept that occasionally mistakes might happen. All complaints will be acknowledged (within three working days if any by an email). A possible and definitive response will be made within two weeks. If this is not possible then an interim response will be given within two weeks. Interim responses will be provided until the complaint is finally resolved. If the complainant remains unsatisfied, complaints will be escalated to the editor, whose decision is final.